Terms of Service

Welcome to Metro Vigan Hospital. By accessing and using our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully.

1. Acceptance of Terms

By using our hospital services, facilities, and website, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, please refrain from using our services.

2. Medical Disclaimer

The content provided through our website and digital services is for informational purposes only and does not constitute professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider with any questions you may have regarding a medical condition.

3. Emergency Situations

Our website and online messaging systems are not designed to handle medical emergencies. In the event of a severe or life-threatening medical emergency, please proceed immediately to the nearest emergency room or contact local emergency services.

4. Use of Services

Our healthcare services are intended solely for medical and related purposes. You agree to use our facilities and services responsibly and lawfully.

5. Patient Responsibilities

You are responsible for providing accurate personal and medical information. You must also comply with hospital policies, including payment obligations and proper conduct within our premises.

6. Digital Accounts & System Integrity

If you create an account on our patient portal, you are responsible for maintaining the confidentiality of your login credentials. You agree not to compromise the security of our network, attempt to gain unauthorized access to our systems, or transmit any malicious software.

7. Privacy & Data Protection

Your personal and health data will be protected in compliance with the Data Privacy Act. Please refer to our Privacy Notice for details.

8. Limitation of Liability

While we provide the highest standard of care, Metro Vigan Hospital shall not be held liable for any indirect damages, except as required by law.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Vigan City.

10. Changes to Terms

We may update these terms from time to time. Continued use of our services indicates acceptance of the updated terms.